Job description

About Us:

Do you have the drive and passion to help others improve their oral health in the way that we do? As a Benefits Coordinator, you will deliver best-in-class patient care and focus on putting every patient first, every visit.
To fulfill this mission, we are committed to seeking a Benefits Coordinator to collaborate with our team, at Haslet Family Dentistry to improve our patient’s dental health and smiles in our State-Of-The-Art practice, located in Haslet, TX.

What we’ll offer you:

We offer a job environment that you will love, starting with an amazing and collaborative team, and focused to provide best in class oral health care to our patients.

• Continuous education and unparalleled support to grow your career
• 401K and 401K matching program
• A competitive compensation package,
• Generous PTO and holidays
• Affordable medical, vision and disability plans, as well as flexible spending and health saving accounts
• We offer wellness programs so you can live and work at your best every day.
• Benefits and perks for you, your family and even your pets!

Schedule:

• Monday 9:00am - 5:00pm
• Tuesday 9:00am - 5:00pm
• Wednesday 9:00am - 5:00pm
• Thursday 9:00am -5:00pm
• Friday 9:00am -5:00pm

Responsibilities: The Benefits Coordinator will have these responsibilities:

• The role of the Benefits Coordinator is to support the office with collecting the necessary information to efficiently process dental insurance claims. As “support” to the practice, you are able to answer phones,
  take messages, review clinical notes and charts in order to correctly schedule patients for treatment. As front office “support”, copious notes are required to communicate each conversation with patients and
  clinical team members.
• Throughout the day provide phone support, walk-out process and assist the hygienist as needed with perio charting. Seat patients if asked, collect BP and conversate/entertain the patient until a clinician is
  available. Review printed reports “kicked” back from EagleSoft with missing or incorrect information for the electronic claim’s submission. Make corrections and reprocess those claims. Make copious clinical
  notes with updated changes.
• Closing your day: review any last-minute schedule changes and make note of priority for the next day. Review any action items that need to be addressed to the team in order to provide support when
  meeting patients’ insurance out of pocket expectation.
• As Benefits Coordinator you are expected to collect and or receive pertinent information in order to request fax, internet verifications or phone verifications. Example; name, DOB, employer information,
  insurance carrier, member ID, group number, phone number and any dependents listed on the policy. With this information, complete a benefits breakdown for every policy, employer and patient. Once a
  clear understanding of the policy breakdown is complete, call patients with “an estimate” of their out of pocket and eligibility. It is the sole responsibility of the Benefits Coordinator to data entry all patient
  information and subscriber information. This includes the full names of the patient and subscriber, their DOB, address, relationship, member ID and or SS#. When the subscriber is not a patient, when adding a
  subscriber it is very important to add the address and complete the full profile. Leave the box “patient” unmarked. Missing addresses will result in returned claims, creating double and triple charge. Member
  ID is located on the preference tab under the patient information window. Data entry information into each family member's patient information. There should be nothing left blank. This eliminates denied
  claims that will be double or triple charged for submission.
• As Benefits Coordinator anything and everything related to medical or dental benefits is your responsibility. Maintaining updated employer list, coverage books, and insurance plan information is
  pertinent to successful claims submission. Receiving and updating mailing addresses, group number, employer changes to include updating mass employee plans. Example, NISD changes plans every few
  years. You are able to select an employer report and update every patient listed under NISD. It is unacceptable to have the employer updated plan information and not proactively update each member
  under that plan.
• Stay current and knowledgeable of changes to policies and employer updates and changes. Input collected data into EagleSoft correctly and without errors that may prolong claim processing.
  It is expected to notify on the supply order form located on the “information board” two weeks before you run out of necessary supplies to include printer toner. Participate in the weekly cleaning duties of the office.

Qualifications:

• At least 3 years of experience working in similar roles
• Experience with Eaglesoft dental software
• Strong knowledge of Dental operations
• Strong technical expertise in dental insurance benefits
• Must possess a strong desire to meet performance standards.
• Excellent written and verbal communication skills are required

About us: Remaining at the forefront of technology, Dr. Alaniz provides general, cosmetic, surgical, and complete-health dentistry with a digital focus. The practice focuses on utilizing technology such as CAD/CAM and CEREC to offer our patients same-day crowns, bridges, veneers, implants, root canals, clear aligners, and smile makeovers.
Apply today and join a team that thrives to elevate all aspects of dentistry having patient health at the center of everything we do.