At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.
Join #TeamAmex and let’s lead the way together.
The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.
As part of our diverse tech team, you can deliver software that makes us an essential part of our customers’ digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Business Unit/Role Specific Info
Become part of the digital transformation and help revolutionize the financial services industry.
At American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success. Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. As a Product Analyst, you have the opportunity to make your mark on technology and life at American Express. You’ll be challenged everyday as we craft products to meet the customers of tomorrow.
The Product Analyst role at American Express is an exciting opportunity for someone who wants to help shape experiences for one of the world’s top brands. We seek a thought-leader and a problem-solver who can blend business, technical, and industry best practices – sweating every fine detail when it comes to developing the most effective technology led solutions to improve our customer’s experiences.
What type of work can you expect?
Be responsible for the development and execution of new and emerging products, services and/or technology platforms, following a User Centered Design approach
Manage projects from concept through production partnering with the necessary teams to shape a rich and engaging customer experience
Be a passionate advocate for the customer, grounding ideas in data driven solutions by partnering with our customer research team to incorporate user insights and principles throughout the process
Assist in the Agile product development process including writing user stories, defining support documents, and conducting usability testing
Collaborate with internal and external partners as part of a cross-functional team
Proven interest in technologies and customer-driven design
Independent thinker who’s organized, has great attention to detail, and can multi-task
Strong analytical, problem-solving/quantitative skills
Willing to take risks, experiment, and share fresh perspectives
Proficient in analytical and presentation tools, including Excel and PowerPoint
Excellent written and verbal communication skills, and ability to present ideas clearly
Currently enrolled in full-time Bachelor’s degree program
Students must have a graduation date between December 2022 and June 2023
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by November 30th.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
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