Job description
OverviewFrom primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.
The Clinic Administrator is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. Will support a large specialty or multi-specialty clinic
Responsibilities
Clinic Location: 161st Maple
- Manage clinic staff on day-to-day operations.
- Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
- Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
- Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
- Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
- Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
- Work with Regional Director to develop and implement performance goals and objectives.
- Assist Regional Director with implementation and development of long-range plans.
- Monitor payroll system to control time management.
- Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
- Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
- Act as the liaison between the practice and Central Billing Office.
- Perform other duties as assigned.
- >11Full-Time Providers
- >30 Full-Time Direct Reports (does not include APC’s)
- Multiple sites (Has direct operational responsibility.)
- Multi-specialty or Large Specialty
Qualifications
Bachelor's degree required
Pay Range
$31.92 - $46.29 /hour