Credit & Collections Specialist

Full Time
Parsippany, NJ 07054
Posted Today
Job description
  • Incumbent will be responsible for their assigned portfolio’s overall performance, acting with a sense of urgency, demonstrating the ability to prioritize assignments, and having an understanding of policy & procedures.
  • Gathers and analyzes credit information and other data to establish credit limits for assigned customers. This includes obtaining credit applications, customer financial statements, credit agency report(s), trade & bank references, and other information as needed while maintaining gathered data in on-line credit files with comments to support assigned credit limits within designated responsibilities.
  • Timely process all orders pending credit review by promptly handling or resolving issues and escalating to the manager when necessary.
  • Performs prompt collections of past due invoices including proactive measures to improve timely payments. Assures each customer in their portfolio has regular collections activities, follow-up, and comments.
  • Tactfully negotiates acceptable payment performance for their portfolio when needed based upon Ascensia’s financial and marketing objectives with supervisor’s guidance.
  • Recommend to manager accounts that are potentially uncollectible for possible placement with an outside agency.
  • Reconcile and resolve customer dispute/residual cases in an accurate and timely manner within scope of defined local credit policy or management.
  • Interact with and guide the Shared Service Organization on how to apply cash receipts, perform offsets, and escalate other value adjustments on customers in their portfolio.
  • Prior credit and/or collections experience
  • Associate’s degree in a business related field recommended
  • Bachelor’s degree in a business related field preferred
  • NACM certification such as CBA, CBF, or CCE a plus
  • General knowledge of business terminology and accounting processes
  • Demonstrated attention to detail
  • Excellent written and oral communication skills
  • Effective communication and cooperation with peers, supervisors, and customers
  • Flexibility and familiarity with confrontational strategies
  • Working knowledge of PC’s and Microsoft software
  • SAP experience ideal
  • Problem solving, analyzing situations, character evaluating, and persuasiveness skills needed to accomplish desired results with external and internal customers
  • Self-motivated and seeks additional responsibility

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