Customer Service Representative

Full Time
Texas
Posted Today
Job description

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $15.00 per hour


Flexible work from home options available
Benefits

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Career Development & Growth

Hands On Training


Responsibilities

  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Ask each customer for referrals and explain our referral program.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Maintain knowledge of new products.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Great Customer Service Skills.

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