Director of Technical Services

Full Time
North Olmsted, OH 44070
Posted Today
Job description
Director of Technical Services Who we are CommutAir is a regional airline operating flights on behalf of United Airlines as a United Express partner. With our fleet of Embraer 145 aircraft, we operate up to 1,500 weekly flights - connecting people and communities to the world via United's global network. Headquartered in Cleveland: we have major hubs in Denver, Houston, and Washington Dulles, with maintenance bases in Houston, Albany, New York, and Lincoln, Nebraska. We are looking for individuals to join our growing team of over 1,500 diverse professionals who work together to solve each day's unique challenges. What we do Our purpose is to connect people and communities to the world. Our work has an impact on people’s lives, and we do what it takes to get the job done. We are guided and grounded by our Core4 values: safe, caring, dependable, and efficient . From the flight deck to the finance team, and everyone in between, it takes a coordinated effort to keep our operation running smoothly. Why work with us? When you join the CommutAir family, you unlock a whole suite of perks, including:
  • Extensive flight benefits for you and your family
  • Monthly performance bonuses
  • Medical, dental, and vision insurance
  • Paid sick and vacation time
  • 401(k) with company match
  • Support when you need it most. CommutAir Cares, our non-profit organization, provides emergency financial assistance to employees during extreme hardship – As well as free access to our EAP services.
What the position is The Director of Technical Services has the responsibility for the establishment and development of programs to support all CommutAir Maintenance Departments, Technical Services Programs, Reliability Program, Maintenance Information Technologies, Aircraft conformity as well as managing the aircraft maintenance program changes. Essential functions:
  • Has the direct/delegated responsibility and authority for ensuring that CommutAir's aircraft maintenance procedures, required forms, checklists, procedures, and task cards are revised as necessary.
  • Responsible for Aircraft Configuration and MROS integrity.
  • Responsible for all Technical Services functions:
  • Establishes and revises Technical Services documents and Program change requests relative to aircraft and equipment operated by CommutAir.
  • Reviews incoming Service Bulletins, Service Letters, Airworthiness Directives, and manufacturers' technical data and coordinates appropriate assignments.
  • Develops plans and procedures for providing effective technical services support of planned and unplanned operations of the company. This includes acting in a liaison capacity with OEM engineering.
  • Represents CommutAir on all Industry Steering Committees for Airframe and Engine OEMs.
  • Assists as liaison for engineering matters with the FAA.
  • Responsible for Systems and Engine Programs to include:
  • Correlates and maintains records of powerplants and related components obtained by internal documents, overhaul agencies, and vendors.
  • Monitors condition reports and trends related to reliability and cost of powerplants and components.
  • Monitors repair agency documents for completeness, accuracy, and detail for parts replaced and/or reworked.
  • Maintains daily status of spare engines.
  • Reviews powerplant/propeller problems and incorporates solutions into various engineering modifications and/or repair documents.
  • Reviews various manufacturer manuals, Service Bulletins, Airworthiness Directives, and associated data in order to determine appropriate action.
  • Provides engineering assistance to various departments and/or personnel to facilitate aircraft operations, repairs, and/or maintenance.
  • Prepares engineering documents, manual appendices, inspection program modifications, and associated paperwork relating to various engines, propellers, and components.
  • Evaluates estimated labor and materials costs for proposed engineering changes.
  • Evaluates various test equipment, tooling, and inspection procedures required for proper maintenance activities.
  • Keeps current and advised on all new materials and aircraft equipment developments that occur within the aircraft industry.
  • Provides technical liaison between the Technical Services Department and various vendors of aircraft equipment and manufacturers (OEMs) within the area of assigned technical specialty, including Reliability and Operational Issues data.
  • The Director of Technical Services is a voting member of the CASS board and is required to attend the monthly CASS committee meetings.
  • Other duties as assigned
General requirements & qualifications:
  • Bachelor's Degree required in aviation-related or engineering field or equivalent.
  • Extensive aviation-related or engineering experience will be considered for education equivalency.
  • FAA Airframe and Powerplant certificate preferred.
  • Extensive working knowledge of:
    • Relational databases, MRO, and ERP systems and software
    • Maintenance Programs/MRB; CASS
    • Maintenance and Material Planning
  • Oral and written communication and organizational skills.
  • Ability to provide leadership and work direction to the team and
  • General business knowledge

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