DISPATCHER (FULL-TIME)

Full Time
Los Angeles, CA 90028
Posted Today
Job description
Wolfgang Puck Catering
  • We are hiring immediately for a full-time DISPATCHER position.
  • Location: Wolfgang Puck Catering - 6801 Hollywood Blvd Suite #513, Los Angeles, CA 90028. Note: online applications accepted only.
  • Schedule: Full-time schedule. More details upon interview.
  • Requirement: No experience necessary.
    • Internal Employee Referral Bonus Available

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1086113.

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Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck

Success on our team starts with our culture:

  • We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
  • A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
  • Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
  • We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
  • We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
  • We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
  • Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

Job Summary


Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities:

  • Provides quality customer service to customers by providing one-on-one attention to detail.
  • Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
  • Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
  • Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
  • Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
  • Serves as a liaison between Patient Transportation and other departments.
  • Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
  • Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
  • Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
  • Performs other duties as assigned.

Associates at SSC are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

About Compass Group: Achieving leadership in the foodservice industry


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).


Req ID:1086113

Wolfgang Puck Catering

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