Dmv Operation Specialist

Full Time
Matthews, NC 28105
Posted 30+ days ago
Job description
What to Expect

The DMV Operations Specialist is part of the Delivery Operations team and will work with Tesla departments and external parties to help complete vehicle registration transactions and purchase paperwork including but not limited to customer purchases. Please note that this role's schedule is Monday-Friday with occasional mandatory OT on Saturdays, and requires to be in office.

What You’ll Do
  • Coordinates with Sales and Delivery Specialists to ensure that all required documents pertaining to the transaction are complete and accurate
  • Processes DMV registrations related to sales, as well as for Tesla-owned vehicles
  • Records information and ensures data quality in multiple record keeping systems including but not limited to WDO and Online Registration Systems.
  • Serves as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced and communicating them to the team in a timely manner
  • Participates in testing of new and updated forms and processes
  • Assists with special projects as needed
What You’ll Bring
  • Bachelor’s Degree or relevant experience required
  • DMV experience preferred but not required
  • High level of integrity and accountability
  • Strong written and verbal communication skills and ability to interact effectively with all levels of management
  • Ability to work independently and think creatively with a proven track record of execution
  • Ability to adapt to frequent change
  • Superior attention to detail under tight deadlines
  • Comfort working in a fast paced environment
  • Willingness to work on a flexible schedule, according to activity volume
  • Ability to work across multiple systems; experience with Dealertrack a plus
  • Flexibility to work on weekends as needed.

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