Job descriptionSummary of Position
Serves as liaison between HR and the Field to ensure accuracy of personnel records. Inputs, audits and updates personnel transactions to maintain data integrity. Supports and assists all associates with personnel questions in conjunction with company policies and procedures to the field. Responds to questions regarding applicable policies and procedures.
Principal Duties and Responsibilities
Provides professional customer service in a courteous and timely manner Provides HR system support to Field Operations (Store Managers, District Managers, Field & DC HR) Performs transactions in the HR system with a high degree of accuracy Responds to all incoming communications from associates and managers Handles any data entry, reporting and/or reconciliation tasks as appropriate Reviews and reconciles data entered by other HR Support Services Specialists Audits and reconciles transactions entered into HR Portal system (self-serve) by Store Managers, District Managers and Field & DC HR Reviews and supports field with I9 Employment Verifications to ensure compliance Answers Subpoenas received for Family Dollar employment records Validates employment verifications and submits them to the vendor Validates social security numbers through the SSA web sites Maintains strict confidentiality Minimum Requirements/Qualifications:
Excellent data entry skills Strong organizational skills Excellent working knowledge of Microsoft Office products Ability to handle confidential information discreetly
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