Full Time
Posted Today
Job description
  • Experience 3-5 years
  • Serve as an escalation resource for help desk ServiceNow tickets
  • Install and configure End-User Computer & peripheral devices (SCCM, AD, GPO, Windows 10, Office 365)
  • Restore End User Data
  • Perform imaging of devices using the latest Image version
  • Device inventory in the End User support depot
  • Dispatch support technician to project sites to handle issues related to IT equipment in Trailer offices
  • Maintain & validation of End User Device Configuration.
  • Notify any systemic compliance failures
  • Coordination with Third Party Vendors on Warranty / Recall Services
  • Quarterly rollup of all updates, apps, and patches into new golden image
  • Configure and Support Electronic Software Distribution
  • Configure, validate, Support, and Maintain a Tool or suite of Tools to be used by remote support teams to engineer, package, test, and house images and/or image profiles
  • Strong communication skills and ability to work cohesively with users and team
  • Strong documentation skills and attention to detail, with the ability to create, edit, and refine complex technical documents
  • Ability to work collaboratively with employees within department and across functions

Job Type: Contract

Pay: Up to $30.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Stamford, CT 06902: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • SCCM: 2 years (Preferred)
  • Windows: 2 years (Preferred)
  • Break/fix: 4 years (Preferred)
  • Software troubleshooting: 4 years (Preferred)

Work Location: One location

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