Job description

**PAY RATE WILL BE DETERMINED BY EXPERIENCE, POSITION HIRED TO DO AND SHIFT AVAILABILITY**

If you love spreading joy, this is the job for you! Our Supervisors & Team Members are the face of Krispy Kreme in our shops. You will get to enjoy interactions with our customers and inspire customer wonder by serving them our delectable doughnuts.

DOUGHNUT SPECIALIST/CASHIER – What will you do?

• Take orders and accept payments at the register.
• Answer customer questions and provide them with delicious doughnuts.
• Offer samples to customers so they can have a small taste of our sweet treats!
• You'll make sure our doughnuts and all other products are made to perfection, and as fresh as possible for our guests.
• Be cross-trained to jump into other duties as needed

DOUGHNUT MAKER - What will you do?

• Complete timely setups of ingredients by accurately reading formula cards.

• Review and follow production schedule and work orders.
• Achieve productivity goals, and record product quality and costumer specification verifications on work orders.
• Monitor process and product appearance and make product changes, when necessary.
• Clean and store equipment, raw materials and utensils, as needed.

SHIFT SUPERVISOR - What will you do?

• Oversee performance of store activities
• Training our Krispy Kremers to assist customers in a fun and joyful way.
• You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them.
• You'll make sure the uniforms are clean and tidy, and that the shop is always clean too.
• You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player.
• There might be times you have to handle customer complaints or other issues that may arise.
• You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security.

QUALIFICATIONS

• You have exceptional customer service skills- we want you to enjoy interacting with our customers and communicate clearly.
• Ability to multi-task in a fast-paced environment
• Ability to handle the physical demands of the position in which you're interested
• Must be 16 years of age or older for Doughnut Specialist and Doughnut Decorator
• Must be 18 years of age or older for Doughnut Makers & Shift Supervisors

Job Types: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid training
• Pet insurance
• Tuition reimbursement
• Vision insurance

Physical setting:

• Bakery
• Fast casual restaurant
• Quick service & fast food restaurant

Schedule:

• Day shift
• Evening shift
• Holidays
• Weekend availability

Experience:

• Restaurant or Hospitality: 2 years (Required)
• Baking/Food Production: 2 years (Preferred)
• Food Preparation/Processing: 2 years (Preferred)
• Supervisory/Training: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location