Job description
We are seeking a highly motivated and sales driven leader to take on the role as Assistant General Manager to join our team! This is a great position for someone who loves sales and is passionate helping our members achieve their health and wellness goals. This role involves spending time working at a designated club to improve sales, overall processes and develop and lead a team of leaders to do the same. Candidates must have great people skills, willingness to learn and a strong desire to help others achieve optimal results. An ideal candidate must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results and motivating clients.
Essential Purpose: Fight hard to win to build and maintain relationships while providing an ongoing connection to fitness and our fitness services to grow our EōS Family and act as a Supervisor in the absence of the club's General Manager.
Other Responsibilities:
1. Deliver great customer service
2. Club cleanliness
3. Building and equipment maintenance and safety
4. Overall operations of club
5. Payroll Budget
Accountabilities:
1. Responsible in absence of club's General Manager (majority of shifts being the weekends)
2. Achieve all daily targets for AGM shifts when GM is not present (Fridays, Saturdays & Sundays)
3. Membership Sales (Club and Individual - including services, products, programs)
4. Membership Billing
5. Club Staffing
6. Customer Service (friendly, clean, helpful, problem resolution)
7. Fitness Sales Pipeline
8. Information Hub (product knowledge, programs, events etc.)
Requirements for Success:
- Fight hard to win.
- Lead by example.
- Takes ownership of results.
- Adapts well and quickly to various situations.
- Communicates well with members and teammates with a customer service mentality.
- Team player and be willing to jump into any task and get it done.
- Possess strong mathematical, analytical and sales skills.
- Must be extremely organized.
- Able to work independently, multi-task in a fast pace and demanding work environment.
- Strong attention to detail while producing accurate and high quality work.
- Available to work weekdays, weekends, holidays, mornings, early-mornings, afternoons, evenings and late-night shifts.
- Comfortable with a computer/technology, ability to quickly shift focus and good at math.
- Professional and friendly phone etiquette.
Other Requirements:
- Must successfully pass Background Check.
- CPR Certification required within 30 days of hire
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Sales: 2 years (Required)
- Supervising: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Fitness: 1 year (Preferred)
Work Location: One location