Medical Device Complaint Analyst

Full Time
Valhalla, NY 10595
Posted Today
Job description
Plan, perform, evaluate and document laboratory experiments to provide valid data on current or potential products, components or processes. Conduct troubleshooting and product evaluations including preparation and testing with blood samples. Prepare specifications procedures and protocols, and evaluate customer complaints, inquiries and satisfaction issues.
Analyze materials or finished products according to established procedures and as directed by supervisor.

Record and report results in a manner acceptable for legal purposes. Provide interpretive commentary and analysis as necessary. Provide statistical analysis for reports leading to Technical Review, process or product evaluations, and process product qualifications as directed by supervisor.

Perform necessary testing to assure the validity of the testing procedures as directed by supervisor.

Report deviant results and design alternate experimental protocols to identify problems or to provide solutions. Prepare reports on new or ongoing product quality assurance for management as directed by supervisor.

Continue to develop expertise in the quality systems assigned. Be able to assist as an advisor to Quality personnel on issues.

Network with scientists/engineers to be aware of scientific projects and relationships to assigned area of responsibility.

Perform special assignments as directed by supervisor.

Resolve technical and Quality problems and questions for countries and provide technical support.

Coordinate the handling of potential adverse information.

Coordinate implementation of corrective actions determined as a result of adverse information. Determines appropriate test methods/protocols for investigation of process, product and/or component evaluations. Recommendations made by this position will influence preventative and corrective actions taken in product design, process control and customer interactions. Amount of supervision is moderate to minimal. Consults with supervisor at pivotal points in projects.

Bachelor’s degree in the sciences emphasizing chemistry, life sciences or Medical Technology.

Understanding of valid experimental design and interpretation and command of basic clinical laboratory techniques.

Able to effectively analyze results of experimentation, evaluations and testing and able to summarize and report findings.

Strong knowledge of statistical analysis

Excellent computer skills, solid knowledge of MS Excel

Intrested in this job?

Related Jobs

All Related Listed jobs

Crowell & Moring Chicago, IL 60611 Today

Job Description Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and

Job Responsibilities Managing staffing agency vendors in an MSP platform Maintaining and updating employee numbers/vacancies in our Vendor Management System (VMS) Recruiting to meet client needs

Eastridge Workforce Solutions West Hollywood, CA Today

West Hollywood, CA Order: 221858 Order Type : Temporary Eastridge Workforce Solutions is seeking a Remote Part-Time AP Clerk for one of its clients. This is an opportunity to work

Renaissance Westerville Westerville, OH 43082 Today

We are hiring a Maintenance Technician with a general focus on Commercial Space. Key Role Responsibilities: As a maintenance tech on our engineering team you are responsible for keeping all

Go BEST Las Vegas, NV 89118 Today

This is a rare opportunity to assist and support a busy executive at a rapidly growing entertainment, solutions and technology company! We largely cater to clients in the hospitality and nightlife

University of Virginia Physicians Group Charlottesville, VA 22903 30+ days ago

Experience: 5-7 years of relevant experience. Relevant experience may be considered in lieu of a degree. This is primarily a sedentary job involving extensive

Overview: CHENEGA FACILITIES MANAGEMENT LLC Fort Irwin CA The Travel Clerk III will plan itinerary and schedule travel accommodations for military and civilian personnel with

Work Now Staffing Chicago, IL 60624 Today

Work Now Staffing is looking to hire General Laborer for our Chicago client. Pay: $15.00 Shift: 1st Shift 6:30am 4:30pm, Monday Friday, Saturday 6:30am 12:00pm Job

Children's Courtyard Spring, TX 77379 Today

We care, for the children and families we serve, and our dedicated team members. You are our best asset. Feel valued and get access to the benefits and resources you need to connect, balance, grow,

Seven Counties Services Louisville, KY 30+ days ago

Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or