Office Support

Full Time
Austin, MN 55912
Posted Today
Job description

Austin Convention & Visitors Bureau

Office Support Staff Job Description

Discover Austin, MN is a non-profit organization. Our mission is to promote tourism for the Austin area to enhance the economy of the community.

We are currently looking for a Office Support Staff.

Responsibilities include:

~Welcoming visitors

~Organizing Files

~Creating Newsletters

~Maintaining Calendar of events online (wordpress)

~Build/maintain relationships and communicate with Austin’s tourism community

~ Other duties as assigned by Executive Director

Qualities:

  • Outgoing, creative and personable
  • Passionate about tourism and positive about Austin
  • Organized and able to handle complex details of scheduling multiple groups, conventions and events
  • Professional with a dedication to clear communication and prompt follow up
  • Dependable, reliable and punctual

Part-time, wage will be dependent upon qualifications

Overall Responsibilities:

  • Promote Austin as a tourism destination
  • Build and maintain relationships with Austin’s tourism community including attractions, hoteliers and restaurants
  • Support marketing plan, assisting director with mix of advertising, promotions, direct mail, trade shows and social media
  • Follow state and regional tourism trends and keep Austin on the leading edge in attracting tourists
  • Visit the EMT industry website monthly for leads
  • Read tourism industry publications, books and resources, and Explore MN Tourism email updates to keep current with latest news and travel trends
  • Answer/return phone calls and emails in a timely manner
  • Build and maintain relationship with group travel planners and others in the tourism industry
  • Keep informed of events and activities involving the CVB and the Austin Community.
  • Build and maintain relationships with conventions, meetings, reunions, tournaments fit for Austin
  • Host travel groups and conduct tours of the city
  • Coordinate community events that build Austin’s brand and/or attract visitors to the city
  • Prepare welcome bags as requested
  • Schedule and host tours by leisure travelers, school field trips, senior citizens groups and others.
  • Help distribute Austin promotional materials locally, around state, TIC’s, CVB’s, Chambers, Visitor Centers, etc..
  • Initiate sales calls to travel operators
  • Prepare timesheet bi-monthly for Executive Director
  • Prospect to potential conventions/groups to come to Austin. Prepare site tours and proposals
  • Enter all group, tour and travel, convention corresponds into database in timely manner
  • Meet with community partners to plan and carry out events
  • Assist with ad design as needed
  • Attend tradeshows as directed
  • Share Cleaning Duties
  • Be familiar with office policies, procedures
  • Coordinate, design and complete itineraries for visitors in timely and organized manner
  • Maintain a positive imagine for the ACVB
  • Build databases as requested
  • Prepare bulk mailings as requested
  • Follow up for all groups for return visit in future
  • Participate in the CIA program
  • Organize personalize greeting for each group
  • Prepare contracts for each group
  • Prepare billing invoice for each group
  • Complete payout sheet for each group and give to Executive Director within 48 hours of group payment
  • Handle other duties as assigned by Executive Director

Qualities:

  • Outgoing, creative and personable
  • Flexible and trainable; will be cross-trained in the responsibilities of other staff positions as needed
  • Thrives in a fast paced environment
  • Takes direction and works well with Executive Director and others
  • Passionate about tourism and positive about Austin
  • Inclined to partner with local attractions, hoteliers and restaurants
  • Organized and able to handle complex details of scheduling multiple groups, conventions and events
  • Professional with a dedication to clear communication and prompt follow up
  • Dependable, reliable and punctual

Able to speak comfortably to large groups

Part-time, wage will be dependent upon qualifications

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 4 years (Preferred)

Work Location: One location

Intrested in this job?

Related Jobs

All Related Listed jobs

Apple Cupertino, CA Today

Summary Posted: Aug 3, 2022 Weekly Hours: 40 Role Number: 200346118 As part of the Clinical Team, Apple is

City of Aiken Aiken, SC 29801 Today

The City of Aiken is seeking a Utilities Worker to join our Engineering & Utilities Department. Perform manual labor Repair water and sewer lines Lays water and sewer lines Installs clean

Texas Black Car Frisco, TX 75033 From $20 an hour 30+ days ago

Black car services (sedan and SUV options). Uber and Lyft experience is a plus. You must have an impeccable driver record. Customer service: 1 year (Preferred).

Newark, CA Order: 221573 Order Type : Temporary We are looking for a Helpdesk Technician. If you're the kind of person who sees a problem, develops a solution, and creates an

Wegmans Food Markets Ithaca, NY 14850 Today

Schedule: Part time Availability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age

Northeast Counseling Services Hazleton, PA Today

Now hiring Behavioral Health Technicians (BHTs) to provide services to children, adolescents and their families within a school setting. The successful candidate will be part of a multidisciplinary

CareSource Dayton, OH 45402 Today

Job Summary: The Talent Acquisition Partner II is responsible for developing relationships with internal leaders to maintain up-to-date on critical initiatives, organization structure, and

BioLife Plasma Services Appleton, WI 54915 From $16 an hour Just posted

_For immediate consideration, please apply at: _*. Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life

Astor Services is committed to collaborative partnership with families and the Family Driven Care principles in all areas of service and contact with the children and families we serve.Requirements:

MBX Systems Libertyville, IL 60048 Today

Do you enjoy working with the newest tech on the market (before it even gets to the market) and defining a strategy to bring the next generation of computing products to market? Are you a visionary