Patient Services Specialist (Internal Medicine)
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso
HSC - El Paso
Internal Medicine Elp Genl
Patient intake. Greets and registers patients for all IM clinics
Provides customer service help to patients as needed
Appointment confirmations, no shows and reschedules
Verification of Insurances
Provides additional clerical duties
A minimum of a high school diploma or equivalent
One (1) year of customer service, office or related experience
Additional education may substitute for the experience requirement
Bilingual preferred (English/Spanish
Great customer service skills
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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Cover Letter, Resume / CV
Minimum Hire Rate
Compensation is commensurate upon the qualifications
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Up to 25%
Information and Records Clerks
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