Public Aid Eligibility Assistant

Full Time
Springfield, IL 62703
Posted Today
Job description

Closing Date: 08/25/2022
Salary: $3,367 - $4,552 per month
Job Type: Salaried Full Time

Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 600 E Ash St Springfield, IL 62703
County: Sangamon

Under direct supervision, conducts screening for current and past Department of Human Services (DHS) Services application eligibility. Reviews medical applications to ensure questions are answered and has proper signature, registers, scans, uploads applications and documents into system and withdraws applications. Assists in answering general phone calls and emails through the call center to assist customers with general case orprogram questions, Out of State inquiries and places tasks into Integrated Eligibility System (IES) cases for caseworker action or follow up. Reviews State Identity Proofing packets for completion, signatures, and documentation. Properly scans paperwork into the IES system and completes the transactions to approve or deny the request.

Job Responsibilities
1. Conducts screening for current and past Department of Human Services (DHS) Services application eligibility.
2. Reviews medical applications to ensure questions are answered and has proper signature, registers, scans, uploads applications and documents into system and withdraws applications.
3. Assists in answering general phone calls and emails through the call center to assist customers with general case or program questions, Out of State inquiries and places tasks into Integrated Eligibility System(IES) cases for caseworker action or follow up.
4. Reviews State Identity Proofing packets for completion, signatures, and documentation.
5. Performs other duties as required or assigned which are reasonably within the scope of the dutiesenumerated above.

Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to the completion of high school.
2. Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • 10 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions

17444

Job Type: Full-time

Pay: $3,367.00 - $4,552.00 per month

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Ability to commute/relocate:

  • Springfield, IL 62703: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Clerical: 1 year (Required)

Work Location: One location

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