Regional Practice Administrator

Full Time
Posted Today
Job description
Overview: Job Summary:
  • The Regional Practice Administrator is responsible for developing and maintaining deep account relationships with clients and establish Ventra Health as a long-term partner in emergency medicine billing. This role will also function as the team leader for the Client Account team within the organization.
Responsibilities: Essential Functions and Tasks:
  • Work closely with clients identified as “at-risk” to improve service and strengthen the partnership
  • Responsible for all client accounts of their team including those managed by Client Service Administrator
  • Mentor client Administrators and Client Support by providing coaching opportunities, and educational expertise
  • Manage and report the status of client issues, satisfaction, and success to executive management monthly
  • Document KPI for all clients monthly and conduct annual 360 practice review and update priorities in CRM
  • Indirectly supervise CSA work and support CSA with problem solving solutions, as needed
  • Travel to client sites to conduct start-up meetings, quarterly, or semi-annual reviews and/or sales presentations, as needed
  • Communicate MIPS program information and performance to clients
  • Create and develop blogs and/or white papers and participate in speaking engagements to position the organization as a top leader in emergency medicine billing
Qualifications: Education and Experience Requirements:
  • Bachelor’s Degree in related field or equivalent training and/or equivalent experience required
  • Five (5) years of client services and medical billing experience preferred
  • Effective oral and written communication skills
  • Ability to oversee multiple priorities
Knowledge, Skills, and Abilities (KSa's):
  • Knowledge of how and when to involve key players and effectively use internal employer resources to provide the best solution
  • Strong relationship development skills
  • Strong oral, written, and interpersonal communication skills
  • Strong word processing, spreadsheet, database, and presentation software skills
  • Ability to handle most inquires and questions independently
  • Ability to effectively present information and respond to questions from groups of executives, managers, clients and customers
  • Ability to work well under pressure
  • Ability to work independently
  • Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
  • Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately
  • Ability to remain flexible and work within a collaborative and fast paced environment
  • Ability to effectively communicate with all levels of an organization
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner
  • Basic use of computer, telephone, Internet, copier, fax, and scanner
  • Touch -typing skills, 40 wpm required, 50 wpm preferred
  • Understand and comply with company policies and procedures
  • Basic knowledge of Outlook, Word, and Excel

  • The Regional Practice Administrator will be expected to travel 25% of the time or as the job requires.

Intrested in this job?

Related Jobs

All Related Listed jobs

Bon Secours Mercy Health Cincinnati, OH 45237 30+ days ago

Position provides acknowledgement of all donor revenue as stewardship and following IRS guidelines for tax receipt purposes, skillfully and accurately utilize

Seattle Housing Authority Seattle, WA Today

Job SummaryLaborer - We offer competitive salary, great benefits, and work that matters to our community.The Organization: The mission of the Seattle Housing Authority (SHA) is to enhance the

Actriv Healthcare Tacoma, WA Today

About Actriv Healthcare Inc. We are a H.E.A.R.T.-centric organization on a mission to help healthcare facilities meet their patient care goals. We do that by connecting Clinicians with

Catalyte Remote $85 - $95 an hour 18 days ago

We are looking for Senior Ruby on Rails Developers for 100% remote, 6 month +, 1099 Contracts. *. US Citizenship or Green Card Required*.

Geek Squad Today

Geek Squad Consultation Agent As the first point of contact, Geek Squad Consultation Agents provide knowledgeable technology solutions and support, while maintaining a friendly,

Walt Disney World Resort Orlando, FL 32802 Today

Monorails Cast Members are focused on creating magic for our Guests during their Walt Disney World Resort stay by ensuring the highest standards of safety while piloting, loading/unloading,

Delaware North Boston, MA 02114 Today

The Opportunity Delaware North Sportservice is hiring Premium Club Team Members to join our team at TD Garden in Boston, Massachusetts. As a Premium Club Team Member, you will be responsible for

Dent Wizard Lawrenceville, GA 30+ days ago

Supporting one or more of our Paint Technicians, you will wash vehicles, locate and remove imperfections on panels and treat scratches and chips with plastic or

Description This announcement has been reposted to invite additional candidates to apply. Application review is ongoing. This position works within the

UVMHN Home Health & Hospice Burlington, VT 05405 8 days ago

Primary Shift: 8:30 AM - 5:00 PM. External candidates are eligible for a one-time signing bonus of $4,000 (prorated for part time roles).