Full Time
Posted Today
Job description
Overview: Titan Hospitality, one of the fastest-growing privately-held hospitality service providers in the Chicagoland area. Visit us at https://titan-security.com/services/titan-hospitality/ to learn more!


WHO YOU ARE:

A passionate, creative and caring service professional with a love for hospitality.


YOUR EXPECTATIONS:

  • A career opportunity that matches your passion for excellence.
  • A position where you can grow, learn and develop a career.
  • A position where you are appreciated for your contributions, receive competitive salary, and excellent benefits.
Responsibilities:

THE ROLE:

  • Greeting, welcoming and engaging with residents in a luxury residential setting.
  • Provide administrative support to the property manager as needed.
  • Maintain front desk appearance, cleanliness, and efficient operational look.
  • Receive, sort and distribute daily mail and deliveries.
  • In addition you will maintain a safe environment by completing access control, monitoring cameras, conducting patrols and responding to incidents and emergencies.
YOUR TALENTS:
  • Strong service skills to provide a high level of customer service to residents and guests.
  • Conflict resolution skills to ensure even in delicate situations you can provide a special level of care.
  • Relationship building skills, to build bonds with colleagues, residents, clients and leadership.
  • Dedication, to your team to arrive on time and work collaboratively.
  • Curiosity and interest in your city to maintain a thorough knowledge of the surrounding area.
Qualifications:

We invite those to apply who are prepared to excel in this hospitality, customer service forward setting. In addition to a spirit for service, our suggested qualifications include:

  • Experience: 1 year in a hospitality-focused environment (such as hotel front desk receptionist, concierge, guest service).
  • Registrations: Valid PERC or the ability to obtain/maintain a PERC through IDFPR.
  • High School diploma or general education degree (GED).
  • Other Qualifications:
    • Must be at least 18 years of age.
    • Able to pass pre-employment drug screen and criminal background check.
    • Able to meet physical essential functions of the job, which can include lifting 50+ lbs., completing foot patrols.
Pay and Benefits for Concierges:
  • $16 - $18 / hour based on experience
  • Paid time off and paid holidays
  • Medical and Dental insurance
  • Opportunities for career growth and promotion
  • Skills-enhancing training

EOE/M/F/D/V
#HP

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