Security Incident Liaison (US) - Washington DC, NYC, LA or Mountain View

Full Time
Washington, DC
Posted Today
Job description
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices, including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Our Global Security function provides services to TikTok's US market using four principles that guide our strategic and tactical operations. First, we champion trust and transparency, leading the charge in organizational transparency and execution of security and privacy capabilities that drive customer trust. Second, we are a business catalyst and enabler, embodying the DNA of technical innovation. Third, we drive risk-informed and empowered decision-making, giving our business leaders the information needed to make key decisions. Finally, we proactively identify and reduce risk while enabling innovative product development – to consistently build sustainable world-class and trusted security capabilities.

We are seeking a security incident liaison to join our Security Team. The liaison will be responsible for working across various incident response teams such as Threat Detection & Response, Intelligence Services, Safety, Ops, and Business Resilience & Crisis Management teams. During steady-state (i.e., non-incident times) this role would be responsible for ensuring adherence to various incident conops, tracking risks, threats, and low-level incidents to ensure readiness for crisis response. During incidents or crises, this role is responsible for leading crisis response across impacted stakeholders, as well as liaising to the crisis management team.

  • Operationalize incident management plans, frameworks, technology, capabilities, and services
  • Lead incident teams during cross-entity crises, plan and help train regional teams during steady-state
  • Advise, guide, and direct regional security operation leadership and stakeholders on incident management strategy and execution
  • Work with a broader team to design and refine a global crisis management strategy, and use the global crisis management plans to develop subsequent regional protocols
  • Support executive and corporate-level crisis managers during enterprise-wide crises
  • Support metrics and reporting for crisis and incident data

Education: Education:
  • 4 year degree or equivalent work experience in Security, Crisis Communications, Emergency Management, Homeland Security or related field
  • 8+ years experience in security incident management operations, planning and/or exercises, including program design and implementation
  • Coordinating corporate functions in a highly complex environment (multi-national preferred)
  • Managing through ambiguity and ability to make high stakes decisions with limited information
  • Developing executive communication
  • Prioritizing workload to meet deadlines and objectives
  • Writing clearly and succinctly, and in a manner which appeals to a wide audience
  • Coordinating high-profile, complex crisis situations
  • Smart judgments and decision making during high-urgency situations
  • Large-scale, complex business resiliency planning and/or continuity of operations
  • Global and diverse business environments
  • Social media, entertainment, startup, and/or tech industry (preferred)
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at [email protected]

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