Job description

As a Senior Organ izational Development Specialist , y our esse ntial j ob fun ct io ns wil l include :

Talent Management

• Manage the operations of the behavior-based Performance Management and Talent Management processes, competencies, and timelines as an integrated approach across all levels of a high growth enterprise.
• Manage the operations of talent management programs, which may include succession planning, career planning, and workforce planning.
• Drive business requirements related to Performance and Talent Management processes into our HRIS solutions to support the overall processes.
• Administer Talent and Performance related modules within our HRIS, maintaining accurate data, analyzing and reporting metrics, and providing technical support.
• Develop tools, training materials and communication strategies to support effectiveness of talent programs.
• Research and recommend continuous improvements to talent management strategies and processes.
• Respond to questions, troubleshoot and provide enterprise-wide support for performance and talent management.

Organizational Development

• Assess organizational development needs in alignment with business strategy.
• Provide consulting and facilitation services to address organizational development needs, including change management, team interventions, and organization assessment and redesign.
• Coach and mentor employees on individual, educational and professional development objectives and goal-driven career plans.
• Collaborate with the People Department to leverage and reinforce core cultural drivers, the company’s competency model, and the performance, talent, and succession management processes.

• Support leadership development initiatives to ensure all leaders and potential leaders have the necessary skills to succeed and on associate engagement initiatives to drive speed to productivity, acculturation, and retention.

• Drive the efficiency of organizational development efforts by reinforcing performance objectives and performing and leveraging workforce analytics.
• Build strong working relationships across the enterprise to enhance HR’s role as trusted advisor and demonstrate a return on investment for organizational development initiatives.

Diversity, Equity, and Inclusion

• Lead DEI communication efforts.
• Researches, develops, recommends, and executes creative strategies to foster the enterprise’s diversity goals.
• Measure and forecast diversity metrics. Collects and analyzes statistical data to evaluate the company’s population in accordance with diversity standards and goals.
• Partner with Senior Manager, Associate Experience to define and execute on DEI strategy.

Leadership Development

• Partner with the Associate Experience team and key stakeholders to design and implement the overall leadership development strategy.
• Measure effectiveness of Leadership Development Initiatives.

Facilitation

• Deliver training sessions/workshops/team interventions consistent with adult learning theory including lectures, group activities, discussions, case studies, role-plays, simulations, and other experiential activities.
• Demonstrate mastery of effective facilitation to engage participants and drive individual and team effectiveness.

Chan ge Management

• Design and Develop Change Management Methodology for the enterprise.
• Provide Change Management to large high impact and complex business initiatives.
• Partner with Learning Team to design and implement the overall change learning strategy.

Support the Establishment of New Learning Opp ortunity C hann els

• Research and recommend training program vendors, organizational development models, trends, best practices and assessment tools.

Other Duties as A ssi gned
Position Requirements

• Bachelor’s degree required, preferably in Organizational Development, Organizational Behavior or related field; Masters preferred.
• Minimum of 7 years’ experience in organizational development processes in a corporate setting.
• Demonstrated experience delivering a broad and deep range of talent management programs.
• Demonstrated experience working across corporate functions including a geographically dispersed field (sales, warehouse) and HQ (call center, finance, IT, supply chain, program management, HR).
• Demonstrated experience with change management processes (ADKAR, Prosci).
• Familiarity with Appreciative Inquiry, Emotional Intelligence and DiSC preferred.
• Proficient in Microsoft Office suite. Advanced user of EXCEL preferred.
• Experience with producing talent metrics and analytics.
• Experience using HRIS systems, including Talent and Performance Management modules. (Workday experience preferred).

Competencies Requi red

• Critical Thinking
• Project Management
• Attention to Detail
• Results Orientation
• Initiative
• Customer Focus
• Collaboration
• Communication
• Business Acumen
• Agility

Physical Job R equirements

• Continuous viewing from and inputting data to a computer screen.
• Sitting for long periods of time.
• Travel as necessary, <10%.