Full Time
Posted Today
Job description
Overview: Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
Benefits of working with TP include
  • Competitive Wages $18.50 per hour
  • Full Benefits Package (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment
  • PTO
  • Hours of operation are 24/7
  • Work on site
Your Impact Our Social Media Content Moderators are a very important part of our family. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Responsibilities: Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users. If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you!
  • Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always implement correct policies
  • Comply with the performance indicators or parameters defined by the specific client's operation
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
  • Participate in continuous training programs established by the company for optimal development in the role
  • Comply with all the orders, instructions, procedures related and complementary to the role
  • Able to moderate traumatic, sensitive and potentially offensive content
  • Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
  • Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards
Qualifications:
  • Experience navigating internet websites including social media, commercial websites, etc.
  • Strong spelling, grammar, and reading skills
  • Strong emotional intelligence and resilience
  • Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material
  • Attention to detail
  • Ability to be flexible in order to meet changing business needs
  • Dedicated private home workspace free of distractions and interruptions
  • Established home internet connectivity
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED
  • Predictable and reliable attendance
What We Prefer
  • 0 -2 years experience
  • Consistent work history
  • Proven oral & written communication skills
  • Content moderation experience is preferred, however not essential
Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer

Intrested in this job?

Related Jobs

All Related Listed jobs

Position Information Position Title Adjunct Speech Instructor (Face-to-Face) Job Description Effective Date: Fall

Nebraska State College System Wayne, NE 68787 Today

Nature of Work This is an advanced classification that performs specialized clerical work of an administrative nature of varied scope and complexity

Nerd Power Westerville, OH 43082 Today

Why Nerd Power?Nerd Power is full service residential energy company. Our mission is to attract the best Nerdson the planet. We build teams that help motivate each other. What we do will make a

We are seeking a Legal Assistant with 3+ years legal assistant experience to support our the Business practice group of our Cleveland law firm client. Duties and Responsibilities:

Goodwill TalentBridge Milwaukee, WI 53202 Today

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories

Description This announcement has been reposted to invite additional candidates to apply. Application review is ongoing. This position works within the

JOB This position performs hands-on leadership and responsible administrative and professional work for leading the day-to-day assignments of the assigned Information Technology (IT) domain

Guggenheim Partners Chicago, IL 60606 Today

Guggenheim Securities Restructuring Group is a leading advisor to companies, investors and other stakeholders navigating complex financial situations and financial distress. In 2018, Guggenheim

An aerospace client is looking for an CAD Operator III who will work within the Northrop Grumman Design group and will be responsible for creating drawing/design packages with proper content and to

AmeriCorps Wisconsin Today

Play a vital role in tackling our communities most pressing challenges as an AmeriCorps Community Corps member with Marshfield Clinic Health System. Serve hand-in-hand with people at organizations