Software Developer

Full Time
Tulsa, OK 74103
Posted Today
Job description

Application Developer - Tulsa Oklahoma

Aristocrat Technologies, Inc.

Summary:

  • Bachelor's degree in CS, MIS, technical area or the equivalent combination of education and experience Preferred
  • Experience in all phases of software development life cycle methodologies and processes.
  • 3 years’ Salesforce experience in medium to large corporate environment
  • 3+ years’ experience in administration and configuration of multiple cloud/server products
  • Experience in any of the following areas is a plus: Salesforce Service Cloud and Sales Cloud Implementations

Job Description

Aristocrat, a recognized leader in the gaming entertainment industry, seeks an accomplished Application Developer to become an integral part of our Customer Experience technical delivery team. As a Application Developer, you will be responsible for resolving application issues related to; platform operability, data integrations, environment configuration, user security, global reporting and user licensing. Additionally, you will be responsible for defining and documenting business processes/problems and configuring Customer Experience platforms to meet business specified requirements.

The ideal candidate will have spent their most recent 3 years working in a Application Developer role on a variety of platforms where you were responsible for;

  • Troubleshooting and resolving user application issues – such as; platform operability, data integrations, ETL, environment management, license configuration/assignment, security, single sign on, global dashboards, custom report configuration, data modelling, field creation, page layouts, validation rules, workflows, system batch processes, API’s, user management, notifications and email templates
  • Communicating with business partners, process owners and subject matter experts to identify root causes of application issues
  • Informing support requestors of the status and expected resolution time of open issues
  • Escalating issues to appropriate IT teams and monitoring progress
  • Interacting with Vendor’s (ISV) and assisting with diagnosis of non-customer owned platforms
  • Assisting user SME’s with identifying work arounds
  • Application maintenance and configuration
  • Assisting with the “Top 10” trends of issues and outline improvement opportunities per quarter
  • Participated in triage and analysis of incoming user issues
  • Prioritized issues based on business impact, risk, architectural significance, and other factors
  • Conducted team reviews of common issues and recommended resolution paths to include; technical bug-fixes, training reinforcement, IT escalations and documentation
  • Ensure the teams work efforts align with business goals
  • Manage customer/user expectations
  • Applied best practices to support triage and user communication
  • Collaborate with Product Owner(s) and Project Manager to complete Iteration and release planning, ensuring appropriate technical representation
  • Supporting business process questions from end users
  • Support and configuration activities
  • Documenting application features

Qualifications

  • Bachelor's degree in CS, MIS, technical area or the equivalent combination of education and experience Preferred
  • 3 years’ Salesforce experience in medium to large corporate environment Preferred
  • 3+ years’ experience in administration and configuration of multiple cloud/server products Preferred
  • Ability to exercise good judgment, decision making and creativity
  • Ability to readily grasp complex architectural environments
  • Ability to work from general direction in the development of detailed solutions.
  • Must enjoy assisting others in supporting project needs
  • Demonstrated analytical capabilities including complex technical problem solving, effective communication and organizational skills
  • Experience in all phases of software development life cycle methodologies and processes.
  • Demonstrated work performance in a high-performance self-directed team environment
  • Ability to follow and adhere to Aristocrat standards and methodologies
  • Experience in any of the following areas is a plus: Salesforce Service Cloud and Sales Cloud Implementations
  • Performing business analysis for IT projects and/ or Agile experience
  • Background with salesforce.com reporting tools

Apply Here Today

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Tulsa, OK 74103: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • ll phases of software development life cycle: 3 years (Required)
  • Salesforce: 3 years (Required)
  • administration and config. of multiple cloud/server products: 3 years (Required)

Work Location: One location

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