Watch Technician\u002FEngraver

Full Time
Moonachie, NJ 07074
Posted Today
Job description

At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees great opportunities for career advancement. We invite you to come share in our success.

The Refurbishing Technician/ Engraver is responsible for providing watch maintenance, performing quality control checks on watches, as well as performing engraving orders. This technician supports the sales and after sales functions with a common goal to enhance the customer experience by adhering to the best quality standards.


Responsibilities:

  • Battery Installation – selecting the correct size and voltage of battery for watch. Ensuring battery straps are secured and the cleaning of the terminal.
  • Set the watch to the appropriate time and date as needed.
  • Ensure the watch is clean to support an outstanding customer experience.
  • Test watches to ensure they are water resistant using the pressure test machine and advise if the watch passed or failed.
  • Clean cases and bracelets using the ultrasonic cleaner, and the steam machine as needed.
  • Replace pins and screws.
  • Conduct quality control on repaired watches including appearance, proper hand alignment, water resistance documentation and final wipe down and wrap.
  • Maintain equipment and tools in good working order.
  • Process documentation necessary to engrave customer orders.
  • Learn software and work independently on machine.
  • Work with sales team on questions about engraving orders as needed.
  • Stay well-versed in policies/procedures, and work within established Key Performance Indicators.
  • Assist in the physical inventory and its preparation.
  • Serve as back up for Quality Control as needed.
  • Train other peers as needed.
  • Help in special projects and perform other duties as assigned, including support to other departments to fulfill business needs.

Requirements

***New hires must be fully vaccinated at the date of hire. If you are unable to get the vaccine, or if you have any questions about these requirements, please contact the Human Resources Department at [email protected].

  • High School Diploma or its equivalent
  • Must pass dexterity test
  • Effective English communication skills, both verbal and written
  • Must be very detail oriented and possess strong organizational and follow-up skills
  • Ability to work in a fast-paced environment with shifting priorities
  • Must be a self-starter with the ability to work independently and resolve issues with minimum supervision
  • Ability to work additional hours when required is a MUST (evenings and weekends if necessary)
  • Position requires prolonged sitting and/or standing
  • Ability to stand, bend, squat, and lift/push as needed - up to 50 pounds
  • Ability and willingness to assist other departments as required by the business
  • Knowledge of watch components, repair process is a plus
  • Basic Microsoft Office skills a plus (Outlook, Word, Excel)

DIRECT APPLICANTS ONLY - NO AGENCIES

Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN KLEIN® watches worldwide, and operates Movado company stores in the United States.

Now is the perfect time to explore watch industry career opportunities with us. Our employees enjoy a competitive compensation and benefit package. Our people are the corner stone of our business - we invite you to grow your career with us.

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

#INDMGI

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